Short-Text-Message (SMS)

If you already have database with supplier/customer information, configurable to auto send SMS with pre-define conditions with Luvo Online SMS Workstation is as simple as 1-2-3. What and how can you do with Luvo SMS are:

  • Birthday
  • Personal Greeting
  • Bank In Time Limit
  • Appointment Date/Time
  • Insurance Policy Date
  • Machine Down Time Limit


Advertising and Broadcasting

  • Broadcast promotion SMS to your customers.
  • Create brand awareness through SMS contest.

Automated Event Alert

  • Real time update customer on order/delivery status.
  • SMS Alert your technicians on emergency or equipment down time.

SMS Data Management

  • Report for key statistics.
  • Data processing on SMS contest answer, customer feedback, survey rating and etc.


Features

From Customer Database/Phone list

  • Recipient Groups - one click.
  • SMS templates reuse, convenient.
  • Send bulk SMS thru PC easy typing. (how many SMS? Practically no limit)
SMS General Usage as Sales/marketing Tools
  • Conduct customer satisfaction survey.
  • Enable SMS based campaign (Lucky draw, contest program).
  • Customer greeting note after any purchase/service transaction.
  • Reach existing customer base on the current promotion/activities.
  • Keep customer updated with the order status, order reference number for phone/internet purchase.
  • Combine printing media to lure new customer. Customer could contact u easily and customer contact will be saved to broaden customer database for next campaign.
Industrial-Specific SMS Usage
  • SMS contest/lucky draw (no need to fill up form anymore).
  • M-commerce Marketing campaign using existing client database to make announcement.
  • Member Gathering (MLM, Society etc) to inform member for new meeting place and time.
  • General Office/Transactional Notification (Cash Bank-in transaction, office attendance transaction).
  • Phone/Internet order florist, Courier service, Dell etc (order status update, thanks customer for order placement).
  • Services (slimming & beauty saloon treatment reminder, thank customer for coming for treatment after each visit, or conduct customer survey).

        

Prerequisites

  • An Internet Connection
  • Internet Explorer 7.0 or above
  • Microsoft .NET Framework 2.0 or above


How It Work?

The following was describes a simple workflow of how Luvotech SMS system can help you in current business environment as well as enhance customer relationship and popularity.
1. Luvotech SMS system is a fully web based program which need not user to install any other program in his/her computer.
2. Due to the system nature, therefore, an Internet Connection was act as a back-bone for the overall process.
3. What user needs to do was, login (sign-in) to the Luvotech SMS Web based system, set the receiver contact info, type in the messages which need to deliver and then simply click on the "Send" button. (a SMS will send within a second)
4. Besides, user may also create a group which has included more than one customer/user contact information. Therefore, a group message (SMS) can be achieve through this way. (Good for notification, reminding, and promotion)


Demo

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